This paper describes experiences in using SDL and its associated tools to create telecommunication services by producing and specialising object-oriented frameworks. The chosen approach recognises the need for the rapid creation of validated telecommunication services. It introduces two stages to service creation. Firstly a software expert produces a service framework, and secondly a telecommunications 'business consultant' specialises the framework by means of graphical tools to rapidly produce services. Here the focus is given to the underlying technology required. In particular, the advantages and disadvantages of SDL and tools for this purpose are highlighted.
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