Advantages / Disadvantages Of Spoken Dialogue Systems

Advantages

• It allow users to interact with computers using speech. This is ideal for people with impaired mobility and people with sight loss.

• Spoken Dialogue Systems do not require users to use unfamiliar gadgets. A phone is all users need to interact with the system.

Disadvantages

• At present, Spoken Dialogue Systems are still mainly geared to younger and technologically-knowledgeable users. They are currently less suitable for older and inexperienced users.

• Problems with speech recognition may lead to frequent misunderstandings.